We are open 7 days a week. We have unattended services. Also we have 10-12, 12-2, and 7-10 pm attended time slots to choose from everyday! Always no charge for pickup and delivery :-).
Trash bags are best for your first order! Then we will toss those and return back to you one of reusable bags for future use! Please make sure if you have both dry cleaning and laundry that they are always in separate bags. Also if you do not have trash bags, any kind of bags are fine, if they aren't disposable they will be returned to you along with our reusable bag. Trash bags are just easiest for us :-),
It is very expensive to run a business (taxes, fees, expenses, etc). This area simply gives the customer the option to give a little bit extra to the company if you are enjoying the service and if you appreciate us. Nothing required at all but anything extra will always go towards the company's ability to continue doing a wonderful job. **To be clear, this is NOT a tip for the driver, all tips for drivers must be given in cash (Venmo, Zelle, etc depending if driver has) at the time of pickup and or delivery. Thanks for being an awesome LWL'er and an awesome person!**
If you have a group of people and would like everyone’s stuff done under one account, one credit card, but all washed dried folded and kept separate, we can certainly do this! All you have to do is place the order normally online under one person's name and cc number, then in the order instructions when checking out please note “this is a group pickup, please make sure each bag is washed dried and folded separately. Ty”. That would do the trick!
Simply call us at 617-768-7779 between the hours of 10am-10pm, 7 days a week and we will be happy to take care of that for you! Gift cards cover all laundry and dry cleaning charges. Please note that the $5.95 processing fee would be separate from the gift card. But all laundry or dry cleaning charges are fully covered !
You will find this option right under the dry cleaning tab when placing your order online. Please note that leather or for items can take up to two weeks to process. It is a very delicate process that must be followed to ensure the item comes back perfect! As a result it may not be ready with the normal dry cleaning. If it is not gonna be ready we will reach out and we will set up a second delivery for these items!
All service is handled through online accounts and credit card services. We don’t take phone orders, and our drivers are never allowed to handle cash intended for the payment of services. Everything is much more secure this way.
As soon as your laundry is brought to our facility it is sorted and weighed. We check and test our scales daily to ensure we are providing the most accurate measurements possible.
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